Tsela ea ho etsa Tlaleho ea ho Lefa ea Bongaka ho UnitedHealthcare

Ho etela Litšebeletso tsa Inthanete le tsa Thelefono

UnitedHealthcare ke setsi se seng se seholo sa bophelo bo botle United States se nang le basebetsi ba fetang 40 le lilekane tsa maano, ho akarelletsa le bohle ba sa sireletsang, Midwest Security, Boikarabelo ba Bophelo ba Moahelani, OneNet PPO, OptumHealth, Oxford Health Plans le UMR.

Mona ke tlhahisoleseding e akaretsang ho thusa ho tsamaea tshebetsong ea ho lefisa ka bongaka ea UnitedHealthcare.

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Ho ipelaetsa

Ho na le mekhoa e meraro e bonolo ea ho romella kopo ho UnitedHealthcare:

1. Litlaleho tsa elektronike li ka fetisoa ka websaete ea UnitedHealthcare ea mofani oa mofani oa sepheo.
2. Litlaleho tsa pampiri li ka romelloa ho aterese ea poso ea UnitedHealthcare e boletsoeng ka karete ea ID ea setho.
3. Litlaleho tsa elektronike li ka fetisoa ka mohoebi oa thepa ea elektronike / ntlo ea ho hlakola.

Tlhaloso ea bobeli ke e 'ngoe eo mofani oa bobeli a ikarabellang ka eona ho ikarabella molemong oa mofani oa moputso. Ho na le litsela tse 'maloa tsa ho romela litlhaloso tsa bobeli:

• Litlaleho tsa elektronike li ka fetisoa ka holimo.
• Litlaleho tsa pampiri li ka romeloa le Tlhaloso ea Melemo (EOB) .

Ha u beha tumello ea bobeli, kamehla etsa bonnete ba hore u kenyelletsa lits'enyehelo tsa lits'enyehelo, bobeli boemong ba litefiso le boemo ba liteboho tsa tšebeletso. Hape o kenyeletsa mabaka a ho fetola (joalo ka boikarabelo ba konteraka, ho tlosoa ha chelete kapa chelete ea tšebelisano ea chelete), le ho sebelisa lits'ebeletso tse fanoang ke moputso oa basebetsi ba pele.

Qetellong, kenyeletsa palo e lefshoang ea moputso e lefshoang, hape le boemo ba litefiso le boemo ba mohala oa tšebeletso.

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Ho hlahloba Tlhokomelo, Melemo le Boemo ba Boipiletso

Pele o fana ka litšebeletso, o ka netefatsa hore setho sa motho se tšoaneleha, melemo ea hae, le boemo ba hae ba marang-rang ka marang-rang ka litsela tse tharo:

• Sebelisa portal ea lentsoe ea UnitedHealthcare ea mahala (877) 842-3210. Etsa kapa u kenye nomoro ea hau ea lekhetho mme u latele mehopolo.
• Sebelisa websaeteng ea mofani oa sepheo sa UnitedHealthcare.
• Sebelisa mohoebi oa elektronike / ntlo ea ho hlakola.

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Ho lokisa Tlhaloso e Nkiloeng

Ha u etsa liphetoho litabeng tsa pele tse lefuoang, tsamaisa lipolelo tse lokisoang ka elektronike. E le hore u etse joalo, kenyelletsa "HO BONTŠA HO KHETHAHA" mananeng a lintlha. Tsamaisa ka ho ntlafatsa khoutu ea mohala oa litlamorao ka:

• 7 = Phetolo ea Ntho e Boletsoeng Pele
• 8 = Tlosa / Hlakola Tlhahlobo ea Pele

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Ho romella tlhahiso ea pele ea tumello ea tumello

Kamehla u romelle kōpo ea tumello pele ho matsatsi a mabeli a khoebo pele u fana ka litšebeletso. U ka etsa sena ka thelefono kapa ea elektronike ka tsela e latelang:

• Likōpo tse sa potlakileng li lokela ho romelloa ka fax ho (800) 303-9902.
• Likōpo tsa sepetlele li lokela ho romelloa ka fax ho (800) 699-4712.
• Boipiletso ba kakaretso ba bafani ba ka etsoa ka ho bitsa (877) 842-3210.
• Likōpo tsa elektronike li ka etsoa ka lenaneo la UnitedHealthcare la Prior Authorization le Notification. Finyella lebokose le ngotsoe "Romela Kopo ea Phatlalatso le Boitsebiso Pele."
• O ka boela oa romella kopo ka ho buisana ka litaba tsa elektronike (EDI).

Hape

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Ho hlahisa ho hana ho ipolela

Tsela e potlakileng ea ho ipiletsa ka kopo ke ho kenya tlhahiso ea boipiletso ba ho batla ho hopola Inthaneteng.

Haeba ho hlokahala litokomane tse ngotsoeng, tse kang bopaki ba ho ngolisa ka nako e nepahetseng kapa lintlha tsa bongaka, u tlameha ho tlatsa le ho fana ka Fomu ea Request Reconsideration Request Form. Fomu e lokela ho romelloa ho aterese ea litlamorao ka mor'a karete ea ID ea setho.

Haeba u batla ho hlahlojoa hape ka kopo eo e hanngoeng ho emela litokomane tsa bongaka, tlatsa foromo e thathamisitsoeng ka holimo 'me u fane ka tlhaloso ea litokomane tse romelloang hammoho le tlhahisoleseding efe kapa efe e nepahetseng.

Hape

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Ho batla puseletso

Ho kopa puseletso ka lebaka la ho lefa chelete e ngata, o tlameha ho kenya tumello e nepahetseng ho UnitedHealthcare. Lichelete ka lebaka la tekanyo ea likoloto e teng e ka romeloa ho:

Mesebetsi ea ho tsosolosa sehlopha sa UnitedHealth
PO Box 740804
Atlanta, GA 30374-0804

Lits'enyehelo tsa ho feta li tlameha ho kenngoa matsatsing a 30 ka mor'a ho amohela kopo ho UnitedHealthcare 'me e kenyelle tlhahisoleseding eohle e hlokahalang e lumellanang le tefo e fumanoeng.

Haeba u na le lipotso leha e le life, u ka bitsa Litšebeletso tsa Mofani ho (800) 445-1638.

Hape

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Ho kopana le UnitedHealthcare

Ka thelefono:

• United Voice Portal: (877) 842-3210
• Melemo le Tlhokomelo: (877) 842-3210
• Lefapha la Thuso: (866) 842-3278; Khetho ea 1
• Litaba tsa Electronic Exchange Interchange (EDI): (800) 842-1109
• Litefiso tsa elektronike le Litlaleho (EPS): (877)602-6194
• Lenaneo la Ho Bapisa Lipetlele: (866) 270-5588
• Bonngoe bo Botle ba Bophelo: (877) 633-7824
• View360 Patient Opportunity Summary Reports: (866) 270-5588
• Itloaetse Mekhoa ea Motheo: (877) 842-3210
• Ngaka ea Boqapi ba Lingaka: (866) 270-5588
• Setsi sa Maemo a Khethehileng: (866) 270-5588

Ka Mail:

• Sebelisa aterese ka morao ea karete ea ID ea setho
• Sebelisa aterese e thathamisitsoeng tumellanong ea mofani

Lihora tsa khoebo li tloha ka 6:30 hoseng ho isa ho 12:00 hoseng ho tloha ka 7:00 hoseng ho fihlela ka Labohlano ho tloha ka 7:00 ho isa ho 6:00 mantsiboea EST ka Moqebelo, ho tloha ka 7:00 hoseng ho fihlela ho ea hora ea bosupa mantsiboeeng a mantsiboea ho fihlela ka Sontaha.